How Can We Help?
Whether you have a question about a lender, feedback on our comparison tools, or need help finding the right loan for your situation — we'd love to hear from you.
Borrowers
If you have already applied for a loan with one of our partner lenders and need help with your application, EMI schedule, or disbursal, please contact the lender directly. BankCreds does not have access to your loan account.
For everything else — eligibility questions, comparison help, or general queries — email us at support@bankcreds.com.
Lender Partnerships
RBI-registered banks, NBFCs, or fintech lenders who'd like to list on BankCreds can reach out at partnerships@bankcreds.com with a brief overview of your loan product, target borrower segment, and operating geographies.
Press & Media
For media enquiries, interviews, or data requests, please contact press@bankcreds.com.
Grievance Redressal
As per RBI's Fair Practices Code, if your complaint is not resolved within 7 business days, you may escalate to our nominated Grievance Officer (details in the sidebar). If still unresolved within 30 days, you may approach the RBI Banking Ombudsman.